Open ELEVATOR Logo
See what you’re missing
Open ELEVATOR Logo

Privacy Policy

OpenElevator Privacy Policy

At OpenElevator, we help organizations stop guessing and start making better decisions about people.

That requires trust. This policy explains what data we collect, how we use it, and how you stay in control.

By using OpenElevator, you agree to this policy.


1. Who This Applies To

This policy applies to:

  • Employers and business leaders using OpenElevator

  • Individuals creating profiles or being considered for roles

If you visit external websites linked from our platform, their privacy practices apply.


2. What We Collect

We collect only what is necessary to deliver clear, data-driven insights about retention, team fit, and hiring.

Information you provide

  • Name, email, and contact details

  • Professional profile, role, and experience

  • Company information (for employers)

  • Responses to OpenElevator assessments

  • Payment information (processed securely via Stripe)

Information collected automatically

  • Device, browser, and IP address

  • Platform activity (pages viewed, features used)

Optional data

  • Integrations you approve

  • Referrals you choose to share


3. How We Use Your Information

We use your data to remove guesswork from hiring and team decisions.

Specifically, we use it to:

  • Understand how individuals work and what drives them

  • Measure alignment between people, managers, and teams

  • Identify potential engagement and retention risks early

  • Help employers make informed hiring decisions

  • Provide clear, actionable insights and reports

  • Improve platform performance and usability

  • Communicate with you about your account and updates

  • Maintain security and prevent misuse

OpenElevator supports decision-making. Final hiring decisions are always made by humans.


4. How We Share Information

We share data only where necessary and with clear intent.

  • With employers: when you apply, are assessed, or choose to be visible

  • With service providers: (e.g., hosting, payments, analytics) under strict confidentiality

  • With your consent: when you opt into specific communications or services

  • If required by law: or to protect users and the platform

We do not sell your personal data.

We may share aggregated, non-identifiable insights to highlight trends or patterns.


5. Assessments and Data Use

OpenElevator assessments are designed to be:

  • Fast and minimally invasive

  • Focused on work preferences and alignment

  • Free from unnecessary personal detail

Assessment results are used to:

  • Measure interpersonal alignment (how people naturally work together)

  • Measure values alignment (fit between individuals and organizations)

  • Provide clear, comparative insights without exposing sensitive personal information

We do not expose raw personal responses to employers. Instead, we provide structured, decision-ready insights.


6. Your Control

You remain in control of your data:

  • You decide what to share and when

  • You can update or delete your profile at any time

  • You control when your information is visible to employers

Once you share your data with an employer, their use of it is outside our control.

Avoid including sensitive personal information in your profile.


7. Data Storage and International Use

Your data is securely stored on infrastructure hosted by Microsoft in the United States.

By using OpenElevator, you acknowledge that your data may be processed internationally.


8. Cookies and Platform Analytics

We use cookies and similar technologies to:

  • Keep your account secure

  • Remember your preferences

  • Understand how the platform is used

  • Improve performance and relevance

You can manage cookies through your browser settings.


9. Data Retention

We retain data only as long as necessary to:

  • Provide our services

  • Deliver ongoing insights

  • Meet legal and operational requirements

Inactive accounts may be deleted after an extended period.


10. Your Rights

You can:

  • Access, update, or delete your data

  • Withdraw consent

  • Request account deletion

To do so, log into your account or contact us.


11. Security

We use appropriate technical and organizational safeguards to protect your data.

No system is completely secure. You are responsible for maintaining the confidentiality of your login details.

Payments are processed securely via Stripe (PCI Level 1 compliant).


12. Children

OpenElevator is not intended for individuals under 13, and we do not knowingly collect their data.


13. Changes to This Policy

We may update this policy as the platform evolves. If changes are material, we will notify you.


14. Contact

For questions or requests: [email protected]



Effective January 1, 2017