Using Workforce Analytics to Predict and Prevent Employee Turnover

Using Workforce Analytics to Predict and Prevent Employee Turnover

Every business leader knows that people are the heart of the company. You can have the best technology, the best office, and even the best product, but if your people keep leaving, everything else falls apart. Employee turnover is one of the biggest challenges leaders face today. It slows down progress, hurts team morale, and costs the business a lot of money.

The good news is that leaders no longer have to rely only on guesswork. With workforce analytics, companies can use data to understand what’s happening with their teams. They can see signs of trouble early and take action before employees decide to walk away. When used the right way, analytics helps leaders not only stop people from leaving but also build stronger, more engaged teams.

What is Workforce Analytics?

Workforce analytics is the practice of looking at employee data to make better decisions about people. It’s not just about counting how many employees you have. It’s about understanding their behavior, needs, performance, and risks.

There are a few key types:

  • Workforce planning analytics helps leaders plan for the future by showing what roles, skills, and people will be needed.
  • Workforce planning and analytics brings together planning and analysis so leaders can align team strength with company goals.
  • Predictive workforce analytics looks at patterns and predicts who might leave, who is thriving, and where problems may appear.

     

Think of workforce analytics like a health check-up. Just as a doctor uses data from blood tests to see risks before illness shows up, leaders use workforce data to stop small issues from turning into turnover.

Why Turnover is Such a Big Problem

In The Goldilocks Team, the author compares a leader to the captain of a ship. The ship may be perfectly built, the route well planned, and the equipment top-class. But if the crew keeps fighting, or worse, if good crew members keep leaving, the voyage will not go smoothly. The same happens in business.

Turnover hurts in three main ways:

  1. Money lost: Hiring new employees, training them, and waiting until they become fully productive can cost 1.5 to 2 times the salary of the person who left. Deloitte estimates that for even a 100-person company, turnover can cost millions each year.
  2. Knowledge lost: When experienced workers leave, they take with them skills and insights that are hard to replace.Teams spend more time onboarding rather than improving, and innovation slows down.
  3. Morale lost: When employees see colleagues leaving, it shakes their confidence. The remaining team feels stressed and uncertain, and usually that stress pushes even more people out the door.

This is why the book calls turnover a “domino effect.” Once it starts, it often keeps happening until leaders step in with the right tools.

How Workforce Analytics Predicts Turnover

One of the most powerful uses of analytics is spotting who might leave before it happens. This is called predictive workforce analytics. It looks at data points such as:

  • Employees who haven’t grown in their role for years, when growth is important for them.
  • Workers with poor manager relationships. Including high performers who feel that they are not recognized.
  • Teams showing signs of burnout or disengagement.

When patterns like these appear, leaders can take action. For example, if analytics shows that a group of employees feel they have no career path, managers can create development plans. If it shows that one team has unusually high stress, leaders can step in to adjust workloads or offer support.

Instead of being surprised by resignations, companies get early warnings and a chance to prevent employees from leaving.

Four Human Needs That Keep People Engaged

The book The Goldilocks Team explains that employees don’t leave just for money. They leave when their basic human needs at work are not met. Workforce analytics can help track these needs:

  1. Safety & Certainty: People like equity, job security, and well-defined goals. Leaders can address uncertainty or unclear roles before workers lose trust in them.
  2. Contribution & Purpose: Workers want to feel that their efforts are important. Data can reveal if teams are not aligned with the company’s values or when the mission feels meaningless.
  3. Growth & Significance: Lack of growth is the second most common reason employees leave. The best way to find this is to use analytics, because it helps to find which person wants training, more responsibilities, or new challenges.  
  4. Connection & Belonging: The biggest driver of employee engagement is the relationship with a manager. Analytics can reveal which managers have higher turnover in their teams, signaling a need for better support and coaching.

     

When these four needs are met, employees feel engaged, committed, and loyal. Analytics gives leaders a way to measure and improve them.

Why Guesswork No Longer Works

For many years, companies relied on “gut feeling” in hiring and retention. Leaders thought they could spot the right people by instinct. But as The Goldilocks Team explains, instincts are often wrong. That’s why turnover rates remain high.

Workforce analytics replaces guesswork with facts. Instead of saying, “I think my team is happy,” leaders can say, “The data shows 20% of my team feels disconnected, and here’s how I’ll fix it.” This shift from assumption to evidence changes everything.

The Future of Workforce Planning and Analytics

The future of workforce planning analytics is proactive, not reactive. Leaders won’t just be surprised by resignations. They’ll use data to design stable, high-performing teams. Here’s what’s coming:

  • Smarter hiring: Analytics will match candidates not only to skills but also to team culture and manager style.
  • Retention forecasting: Leaders will know which roles are at the highest risk of turnover before it happens.
  • Stronger alignment: Workforce planning and analytics will ensure that company goals and employee goals move in the same direction.

Just like the captain of a ship relies on a compass and radar, future leaders will rely on workforce analytics to keep their teams steady and moving forward.

FAQs 

Q1. What is workforce analytics in simple words?

Workforce analytics means using employee data to make better decisions. Instead of guessing why people leave, it shows clear reasons and patterns.

Q2. How can workforce planning analytics help my business?

Workforce planning analytics helps you see what skills and roles your company will need in the future. This way, you can hire the right people at the right time.

Q3. What is the difference between workforce planning and analytics?

Workforce planning is about preparing for future needs. Workforce analytics is about studying employee data today. When used together, workforce planning and analytics make sure your people and business goals match.

Q4. What does predictive workforce analytics mean?

Predictive workforce analytics uses past and present data to predict future outcomes. For example, it can show which employees may leave soon and why.

Q5. Why is employee turnover such a big issue?

Turnover costs a lot of money, slows down projects, and reduces team morale. Companies also lose knowledge and skills when good people leave.

Have more questions? Find answers in our FAQ!

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